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RESERVATION AND CANCELLATION POLICIES


LOGHAVEN BED AND BREAKFAST POLICIES

RESERVATION POLICIES

DEPOSIT
Upon receipt of your reservation, we will charge a deposit to your credit card.
For a one or two night stay, the deposit is equivalent to one night’s rate plus taxes.
For a stay of three nights or longer, the deposit is equal to half the entire booking, including taxes.

CANCELLATION
LogHaven B&B is a small property where every guest reservation is important and special to us. Your reservation means that we have committed to have your room available for you upon your arrival.
If your travel plans change and you must cancel your reservation, please call us at least 7 (seven) days prior to your arrival date to let us know. Your deposit will be refunded, less a $25.00 reservation fee.
In the unlikely event that you must cancel with less than 7 (seven) days notice, shorten your stay or check out early, please understand that we must ask you to take responsibility for your entire reservation. For cancellations with less than 7 (seven) days notice, we will refund any room nights that we are able to re-book, minus the $25 reservation fee.
Note: Three rooms (whole-house) bookings, are subject to at least a 30 day cancellation policy and 50% non-refundable deposit at time of reservation.

DIRECTIONS
PLEASE REVIEW the DIRECTIONS tab on our website Home Page prior to your trip.
Phone GPS is not accurate in this remote area. Call with questions989-685-3527


CHECK-IN TIME
Check-in time must be scheduled between 4:00 p.m. and 7:00 p.m. Eastern Standard Time. If you will be arriving later than 7:00 p.m. please arrange with the innkeepers by calling 989-685-3527.

CHECK-OUT TIME
We ask that you check-out by 11:00  a.m. Late check-outs are difficult for us, as we need the time to ready the room for the next guest.

SMOKING
There is no smoking allowed inside the building or in or near the barn. We will assess a $150 cleaning fee if you have smoked inside. Smoking of cigarettes and cigars is permitted on the porches as long as other guests are not present.

NUMBER OF GUESTS PER ROOM
Our rooms accommodate one or two persons, and the rate is the same whether single or double occupancy.
In the instance that a third person can be accommodated, the person must be registered in advance and an additional $20/night fee per person will be added to the room rate.
Please remember, children are “persons”.

CHILDREN
Our Bed & Breakfast welcomes well-behaved children. 12 years and older are considered adults and the rate is $20 per night per child. Children 4 to 12 years rate is $10 per child. There is no charge for children under 4 years.

TAXES
Posted rates do not include 6% state sales tax or $3 per room night assessment for Michigan Bed and Breakfast Association and other local requirements.

GIFT CERTIFICATES
Gift Certificates are non-refundable.

OTHER POLICIES

GUNS/ WEAPONS
Management does NOT permit weapons of any type on the premise.  Please lock all guns or other types of weapons in your vehicle before entering.



ARRIVAL TIMES
4:00 PM - 9:00 PM
If arriving outside of check-in times, please call to make arrangements.

AUTO-COLLECT
Payment for retail items and gift certificates is collected at the time of purchase.

CHILDREN & PETS
Children are welcome with an accompanying adult. Children age 4 and under stay free. Pets are welcome. DOGS ARE PERMITTED ONLY IN OUR NORTH STAR SUITE. We truly are "pet friendly”. However, there are a few things that we request of our guests who bring dogs so please take note of the items below. Thank you for your cooperation. When/if you leave the premise, you must take your pet with you. We cannot be responsible for your pet in your absence. Perfectly nice dogs can become nervous when left in a strange place and then become either destructive or upset. If you are a horse owner, when away on a ride, your dog must be closed in your trailer or crated in our barn, with water available in either place. Please bring your dog's water and food bowls. Pets are not allowed in the common areas of the inn or in other guest rooms. We do ask that you clean up after your pet outside. Waste bags are available. In consideration of future guests who may have allergies: Dogs are NOT allowed on the beds or furniture in the guest room. If you think your pet may jump on the bed, we can provide an appropriate covering. Please bring your pet's bed or blanket for the floor or your own crate.

CREDIT CARD SECURITY
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